S03E16: Claire Miller – How EVs might pay your electricity bill

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Wicked Problems Podcast · Claire Miller: How EVs Could Pay Your Energy Bills

Claire Miller – How EVs might pay your electricity bill!

About the episode:

In this episode, we dive into the transformative world of Vehicle-to-Grid (V2G) Technology to discover how V2G is revolutionising how we think about energy consumption and storage, turning electric vehicles into mobile power sources. Together, Claire Miller and I explore the potential of V2G to reduce energy costs, enhance grid stability, and support renewable energy integration. Join us as we discuss the challenges and opportunities of this cutting-edge technology. Tune in to learn how V2G could shape the future of sustainable energy.

Guest Name: Claire Miller

Claire Miller is a strategic advisor and None-Executive Director (NED) to high impact UK start-ups and established organisations in mobility and energy. She has experience in emerging and establishing technologies, commercial and customer propositions, and policy and regulation across electric vehicles, charging, and energy flexibility. Claire has a MEng in Mechanical Engineering from Imperial College, London and was previously a member of the founding team and Director of Tech & Innovation at Octopus Electric Vehicles.

Links:

You can find Claire on LinkedIn: Claire Miller

In this episode we also discuss a number of the companies that Claire advises, such as:

Fuuse, a company specialising in software for EV Charging Management.

ClearWatt, who provide a comprehensive, independent suite of resources specifically designed to help customers and businesses confidently make an informed electric transition.

Tual, a company that harvests spare energy capacity from low-demand times of day, extracting the absolute maximum available energy on-site, storing it for later use.

Electric Green, who leverage the technical properties and advantages of CTS Cable Technology (Capacitive Transfer System) and apply them to the spheres of Wireless Electric Vehicle Charging (WECV) and Wireless Power Transfer (WPT) and whose goal is to be the most cost-effective WPT partner for OEMs, Fleets and Chargepoint Operators (CPOs) providing both Vehicle Assemblies (VA) and Ground Assemblies (GA).

The Motability Foundation, who fund, support, research and innovate to help all disabled people make the journeys they choose.

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

Transcript:

S3 E16 Claire Miller – Tellegen – Wicked Problems Transcript Download

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S03E15: Guy Haydon – From EVs to EPs: Guy Haydon on Electrifying Air Travel

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Wicked Problems Podcast · Guy Haydon – From EVs to EPs: Guy Hayden on Electrifying Air Travel

https://youtu.be/vS4lfQ8tutI

Guy Haydon – From EVs to EPs: Guy Hayden on Electrifying Air Travel

About the episode:

Join us on Wicked Problems as we explore the groundbreaking world of electric aircraft with Guy Hayden, Chief Commercial Officer at Aerovolt. Discover the challenges and innovations driving this nascent industry, from lightweight aircraft to electric vertical take-off taxis. Guy shares exclusive insights into the first public electric aircraft charging network, the parallels with early EV development, and what the future of sustainable aviation could hold. Plus, don’t miss hints about a thrilling race between an electric car and a plane!

Guest Name: Guy Haydon

Guy Haydon is the Chief Commercial Officer at Aerovolt, the disruptor building the world’s first public charging network for electric aircraft. With charge points already installed at seven UK airports, and over 300 in the pipeline, Aerovolt is transforming the future of flight. The company is in talks with nearly 120 more airports to expand its simple, user-friendly rapid chargers across prime airfield locations, both in the UK and internationally.

The company’s vision goes beyond infrastructure, aiming to make the UK a global leader in electric aviation by supporting manufacturers and tackling key challenges like range anxiety and operational costs.

Haydon’s journey from an aspiring Navy pilot—an ambition derailed by a peanut allergy—to leading the charge in electric mobility is one of resilience and adaptability. In this episode, he shares Aerovolt’s bold plans for growth, the critical need for investment, and how the team is laying the groundwork for a cleaner, more sustainable future of flight.

Links:

Aerovolt’s website: Aerovolt.co.uk

Bonus video

Richard Hammond VS James May – Electric Plane vs Electric Car RACE:

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

Transcript:

S3 E15 Guy Haydon – Aerovolt – Wicked Problems Transcript Download

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S03E14: Chris Pateman-Jones – The Key to Equitable EV Charging with Connected Kerb

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Wicked Problems Podcast · Chris Pateman-Jones – The Key to Equitable EV Charging with Connected Kerb

S03E14: Dr Chris Pateman-Jones – The Key to Equitable EV Charging with Connected Kerb

About the episode:

Dr Chris Pateman-Jones, CEO of Connected Kerb, discusses the company’s efforts to build one of the fastest-growing public EV charging networks in the UK. Connected Kerb focuses on making charging infrastructure equitable, reliable, and accessible, particularly for drivers without home charging. Chris highlights challenges like land access, grid constraints, and government policy, and shares how AI and modular designs are shaping the future of EV charging.

14 May 2025: UPDATE SINCE RECORDING – We recorded this episode on 12 March 2025, as the ZEV Mandate consultation launched by the Labour government last year was still underway. You will hear Dr Pateman-Jones and myself chatting, and, given it hadn’t happened yet, speculating, about the forthcoming changes. The outcome of the Government response broadly aligned with the direction of maintaining ZEV targets that Dr Pateman-Jones suggests in the episode. Now it’s on to the next phase and, having spoken with Dr Pateman-Jones, I can confirm his hope is that the promised incentives package to help adoption will be forthcoming. You can read the full outcome of the ZEV Mandate consultation on the UK Government website, here: https://www.gov.uk/government/consultations/phasing-out-sales-of-new-petrol-and-diesel-cars-from-2030-and-supporting-the-zev-transition/outcome/phasing-out-sales-of-new-petrol-and-diesel-cars-from-2030-and-supporting-the-zev-transition-summary-of-responses-and-joint-government-response
The time codes for the discussion are from 13:30 to ~17:00 in the recording.

Guest Name: Dr Chris Pateman-Jones

Dr Chris Pateman-Jones, Chief Executive Officer: Experienced infrastructure executive with extensive commercial, innovation and strategy experience developing projects in the energy and commodities sectors, initially with Bechtel and more recently as EY’s Global Infrastructure Director. He joined the Connected Kerb team in 2018, initially to lead Product and Strategy before becoming Chief Executive Officer in November 2019. In March 2024, he was appointed Chair of ChargeUK, the trade association body for the EV charging.

Links:

Connected Kerb

Charge UK

Connect with Chris on LinkedIn

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

Transcript:

S3 E14 Chris Pateman-Jones – ConnectedKerb – Wicked Problems Transcript Download

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S03E13 – Melanie Shufflebotham – Mapping the EV Charging Landscape

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Wicked Problems Podcast · Melanie Shufflebotham – Mapping the EV Charging Landscape

S3E13 – Melanie Shufflebotham – Mapping the EV Charging Landscape

About the episode:

Melanie Shufflebotham, co-founder and COO of Zapmap, the UK’s leading app for electric vehicle (EV) drivers to locate charging stations and plan trips, shares Zapmap’s journey from a basic Google Map overlay in 2014 to a robust platform with live data, user reviews, and payment options. Zapmap also supports businesses and local authorities with insights into EV charging trends to prepare for a sustainable, electrified future.

NOTE: This episode was recorded on 14 December 2024. For operational reasons, it was not possible to release it earlier. In the original, Melanie and I discussed potential changes to the ZEV mandate which, at the time, were still out for consultation. Since recording, there have been clarifications. You can hear about these in the previous episode with Vicky Edmonds from EVA England.

Guest Name: Melanie Shufflebotham

Melanie Shufflebotham is the co-founder and COO of Zapmap, the UK’s leading EV mapping app. Having worked in the space for over ten years, Melanie is an EV market expert, with deep knowledge of the charging market and EV data sets. As co-founder she developed the Zapmap app, products and initial revenue streams. Now, as Zapmap scales ready for the mass take-up of electric cars, she continues to be focused on making charging simple for EV drivers as well as providing data and insights to business & fleets to help them develop their electrified services. 

Links:

Zapmap

Zap-Map

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

Transcript:

S3 E13 Melanie Shufflebotham – ZapMap – Wicked Problems Transcript Download

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S03E12: Vicky Edmonds – What’s Really Stopping Drivers from Going Electric?

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Wicked Problems Podcast · S03E12: Vicky Edmonds – What’s Really Stopping Drivers from Going Electric?

S03E12: Vicky Edmonds – What’s Really Stopping Drivers from Going Electric?

About the episode:

Vicky from EVA England discusses how the organisation represents current and future electric vehicle (EV) drivers, advocating for policy changes and regulatory reform. EVA England acts as a consumer champion, addressing challenges such as charging infrastructure, vehicle costs, and accessibility for disabled users. With 500+ active members, they provide a critical voice in shaping the future of EV adoption and smoother transitions to electric vehicles.

Guest Name: Vicky Edmonds

Dr Vicky Edmonds is a leading expert in the EV and net-zero landscape, with nearly two decades of experience shaping UK government transport decarbonisation policy.

As former Head of the Office for Low Emission Vehicles (now OZEV), she spearheaded the UK’s 2030 phase-out of new petrol and diesel cars and led transformative projects like the £950m Rapid Charging Fund.

An experienced policy maker, she’s also been a passionate EV driver for six years, giving her first-hand insight into the evolving EV market. Her expertise also extends to legislation, including the 2018 Automated Electric Vehicles Act, and to wider energy system decarbonisation strategies through her work with the Energy Systems Catapult.

As CEO of EVA England, she champions the interests of EV drivers and advocates for a cleaner and fairer transport future.

Links:

EVA England

PAS 1899

Energy Savings Trust

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

Transcript:

S3 E12 Vicky Edmonds Wicked Problems Transcript Download

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S03E11: Jon Burdekin – Salary Sacrifice: The Secret to Affordable EVs?

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Wicked Problems Podcast · Jon Burdekin – Salary Sacrifice: The Secret to Affordable EVs?

S03E11: Jon Burdekin – Salary Sacrifice: The Secret to Affordable EVs?

About the episode:

Toby and Jon Burdekin dive into the challenges and opportunities of fleet electrification. They discuss the evolution of electric vehicle infrastructure, the growing role of salary sacrifice schemes in making EVs more accessible, and the misconceptions surrounding EV adoption. Jon shares insights on how businesses can smoothly transition their fleets while avoiding common pitfalls.

Guest Name: Jon Burdekin

Jon has 30 years’ experience in the UK leasing and fleet finance industry, having previously worked for such major leasing companies as Alphabet GB Ltd and GE Capital Fleet Services.  His 15-year career with Alphabet incorporated roles as Account Manager, Head of Account Management, and Head of Consulting Services.

Client relationships that Jon had direct responsibility for included McDonald’s, BOC, Shell, Oracle, Royal and Sun Alliance and the BBC. By managing such large vehicle fleets, he has gained extensive knowledge in helping clients transition to electric – incorporating all the component parts of that journey.

A subject matter expert in the adoption of electric vehicles and salary sacrifice schemes, Jon led Alphabet’s Electric Vehicle proposition, AlphaElectric, and is the accredited EV and salary sacrifice trainer for both the British Vehicle Rental and Leasing Association (BVRLA) and the Association of Fleet Professionals (AFP). Jon has also delivered EV training directly for such clients as LV=, Leaseplan, AA Drivetech, Arval, United Rental Group, SG Fleet, Athlon, Select Car Leasing, Volvo, Citygate Group, Holdcroft Group and Norton Way Motors.

Delegate satisfaction rates consistently exceed 95% and Jon is able to demonstrate measurable improvements in EV confidence and knowledge of between 60% and 300%.

Jon has run his own consultancy business since January 2019 with the aim of enhancing subject matter knowledge on all aspects of Salary Sacrifice and EV adoption, and helping clients educate their customers for the transition to 100% electric by 2030 (cars), or 2035 (LCVs).

Links:

Jon on LinkedIn

JB Consulting

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

Transcript:

S3 E11 Jon Burdekin Wicked Problems Transcript Download

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S03E10: Neill Emmett – Are Motorway Service Stations the Key to EV Success?

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Wicked Problems Podcast · Neill Emmett – Are Motorway Service Stations the Key to EV Success?

S03E10: Neill Emmett – Are Motorway Service Stations the Key to EV Success?

About the episode:

Toby speaks with Neill Emmett, Global Marketing & Brand Director at Gilbarco Veeder-Root, a company with a 160-year legacy in refueling and energy solutions. Now leading the EV transition, Gilbarco’s Konect provides turnkey solutions for fuel retailers adapting to electric charging. Neill shares insights on seamless EV infrastructure, retail profitability, and the future of fuel stations in the electrified world.

In the episode, Toby and Neill discuss Konect’s role in EV transition, how to ensure quality service in EV charging, competition in the EV charging landscape, monetising the EV charging experience, adapting to the EV Transition, how Konect expands beyond fuel sites, and how best to address myths and misunderstandings about EVs.

Guest Name: Neill Emmett

Neill Emmett is the Global Marketing and Brand Director at Konect, a subsidiary of Gilbarco Veeder-Root. He has over 25 years of experience leading award-winning campaigns in vehicle electrification and financial services. Known for strategic expertise and team empowerment, he joined Konect to redefine EV charging infrastructure delivery.

Konect provides a turnkey electric vehicle (EV) charging infrastructure ecosystem, enabling seamless integration with existing fuelling, payment, and service offerings.

Transcription:

S3 E10 Neill Emmett Wicked Problems Transcript Download

Links:

Konect Product

Konect Solution

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S03E09: Tom Hurst: Will EV Charging Keep Up? The Future of Ultra-Rapid Charging

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Wicked Problems Podcast · Tom Hurst: Will EV Charging Keep Up? The Future of Ultra-Rapid Charging

S03E09: Tom Hurst: Will EV Charging Keep Up? The Future of Ultra-Rapid Charging

About the episode:

Toby welcomes Tom Hurst from FastNed, a leading company in ultra-rapid EV charging across Europe. Fastned operates in nine countries with over 2,000 chargers at 340+ locations, providing high-speed, accessible charging solutions. Tom shares his journey from oil and gas to sustainable energy, discusses the evolution of EV infrastructure, and tackles industry myths, highlighting Fastned’s commitment to efficiency, accessibility, and future expansion.

Guest Name: Tom Hurst

Tom Hurst, UK Country Director: Tom joined Fastned in late 2017 and is currently its UK Country Manager, where he is responsible for driving the roll-out of the UK’s best-rated charging network. Prior to getting involved in the e-mobility adventure, he spent six years as a consultant with Arup, advising cities, governments, NGOs, and corporations on their energy and climate change strategy. He has a Masters in Mechanical Engineering, an MSc in Sustainable Energy, an MBA and is a Chartered Environmentalist.

Transcript:

S3 E9 Tom Hurst Wicked Problems Transcript Download

Links:

FastNed (International site)

FastNed UK (UK site)

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S03E08: George Symes: 🚨 Can Emergency Vehicles Go Electric? 🚓⚡

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Wicked Problems Podcast · George Symes: 🚨 Can Emergency Vehicles Go Electric? 🚓⚡

S03E08: George Symes: 🚨 Can Emergency Vehicles Go Electric? 🚓⚡

About the episode:

Toby speaks with George Symes, founder of Evaluate Strategy, a consultancy specialising in decarbonising complex fleets. With over 15 years in transport and infrastructure consulting, George shares insights on the challenges and opportunities of electrifying emergency services, rental fleets, and logistics companies. From the UK’s ZEV mandate to fleet telematics, this discussion dives into the future of sustainable mobility.

Guest Name: George Symes

George runs EValuate Strategy Consulting, helping complex fleets to decarbonise. These fleets include emergency services, and shared mobility operators such as car rental, car sharing and e-scooter operators. Typically, they are characterised by unpredictable and “spikey” demand, critical services and a “many-to-one” relationship between the drivers and vehicles.

George has over 15 years strategy consulting experience in the infrastructure, automotive and mobility industries, with experience across fleet and charging infrastructure in the UK, mainland Europe and Australia. He has diverse experience within new mobility in both advisory and operational roles: with Neuron Mobility (e-scooter and e-bike sharing), Zipcar (car and van sharing) and Avis.

Prior to EValuate he worked at GrainCorp and KPMG, focused on infrastructure, transport and energy clients.

Transcript:

S3 E8 George Symes Wicked Problems Transcript Download

Links:

Evaluate Strategy

Follow George on LinkedIn

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S03E07: Matthew Lumsden – How Connected Energy is Giving EV Batteries a Second Life

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Wicked Problems Podcast · Matthew Lumsden – How Connected Energy is Giving EV Batteries a Second Life

S03E07: Matthew Lumsden – How Connected Energy is Giving EV Batteries a Second Life

About the episode:

Matthew Lumsden, CEO of Connected Energy, discusses how his company repurposes second-life EV batteries for energy storage solutions. Connected Energy, founded in 2013, emerged from an EV charging project that highlighted grid limitations. By working with Renault and securing investments from Volvo Energy and Caterpillar, they’ve created an innovative approach to sustainable energy. Matthew shares insights into battery sourcing, quality control, and the future of energy storage.

Guest Name: Matthew Lumsden

Matthew has worked in the renewable energy and clean tech sector since 2000 when he joined energy consultancy, TNEI. He then established an electric vehicle related consultancy in 2009 where he was responsible for delivering several major EV trails, charging infrastructure roll outs, V2G trials and strategies for major industry players. 

Connected Energy was born out of the insight and knowledge gained in the EV industry and the challenges facing OEMs around electric vehicle batteries. Combining the worlds of energy storage, electric vehicles and the circular economy, the company commercialised its innovative E-STOR system which is now in operation at businesses across the UK and in Europe. The company is now scaling up in response to the growing availability of second life EV batteries and is developing utility scale battery energy storage sites.

Transcript

S3 E7 Matthew Lumsden Wicked Problems Transcript Download

Links:

Connected Energy

I hope you enjoy the show and if you have any comments or suggestions, please write to me at: toby@wickedproblems.fm.

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